Private Animal Hospital seeking a candidate to join our team as a Veterinary front desk Receptionist.
Some experience is preferable, we are willing to train.
Candidate must have the ability to:
* Have compassion and empathy for Clients and Patients.
*Work in a fast paced environment and Multi-task
*BE PUNCTUAL.
Arrive on time every shift ready to work.
*Have basic arithmetic skills & basic computer operating skills.
*Follow directions and pay close attention to detail.
* Learn codes, basic medical information, and prices for services quickly.
*Ability to work independently
Education: Hs diploma and/or GED
Job Duties include:
*Provide exceptional Customer Service at all times regardless of the circumstance.
* Ability to show Compassion and Empathy towards clients and patients.
*Greet clients as soon as they arrive.
*Responsible for scheduling appointments and checking in appointments.
*Correctly collect Client and Patient information.
*Patient and Client data entry.
* File and maintain patient records.
*Creating and updating invoices for services.
*Attain correct information and create invoices for prescription refills.
*Handling cash, credit and debit card transactions.
*Answer phone calls for a 5 line phone service.
Answer basic questions, provide prices for services and correctly direct calls to appropriate staff.
*Make reminder calls, and any other correspondence via phone or email.
*Print out patient records, invoices, receipts etc.
*Make copies and send out fax correspondence.
*Always be ready.
Prepare all that you need prior to appointments arriving.
*Clean after yourself.
Your work area is your responsibility.
Sweep, Mop, Dust, and empty trash cans daily.
*Dress in medical scrubs for all shifts.
Uniforms must always be worn.
* Positive and professional attitude towards clients, staff and co-workers.
*Must be able to deal with difficult clients or emotional clients in a calm professional manner.
*Must be a problem solver.
*Must follow directions and ability to handle constructive criticism to improve work performance.
*Must respect Supervisors.
*Complete miscellaneous tasks provided by Veterinarian and/or Supervisor (Vet Tech).
*Punctuality is expected and will not be tolerated.
Please read above carefully.
If you feel like you are the right candidate for this position.
Please call us for an interview.
Please call between 1pm&6pm.
Any calls before or after time specified will not be answered and will not result in an interview.
Texts messages will not be answered.
Please Call 347-641-3676.
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