Team Member

You’re not looking for a job…you’re looking for a Certified™ Great Place to Work®! That’s us—over 100-year-old White Castle, America’s first fast food restaurant.
You’re in luck because we’re looking for someone like you to help us create memorable moments—and The Original Slider®—for Craver Nation and beyond! No experience? No problem! We’ll teach you everything you need to know.
Your outgoing, positive energy and friendliness are the not-so-secret ingredients for our successful #whitecastleteam.
Your day-to-day responsibilities include customer service, working the cash register and drive-thru, preparing orders, maintaining sanitation, working the fryer/griddle and more! Our fourth-generation family business leadership looks out for all team members just like—you guessed it—family! Team member safety, pandemic or not, is our highest priority.
For more than a century, we’ve taken measures big and small to make sure our work environment is healthy, safe and promotes harmony between your time on and off the clock.
Castle Team Members are responsible for preparing and serving quality food and beverage products in a quick and accurate manner, providing pleasant and responsive customer service, and following Castle cleanliness, sanitation, food safety, and operational procedures.
Castle Team Members are expected to uphold and demonstrate the Company’s Core Values.
This position description does not contain a comprehensive list of required duties and responsibilities.
Castle Team Members are expected to perform related duties assigned by management, which may be added, revised, or eliminated based on business and operational needs, with or without advance notice.
Castle Team Members must follow the direction and guidance of the General Manager, Assistant General Manager, and/or Crew Manager on duty.
WHAT YOU WILL DO: • Greet and engage customers with a pleasant demeanor and be responsive to their needs; • Adhere to established guidelines for the preparation, packaging, and delivery of products; • Ensure compliance with proper food safety, handling, and sanitation procedures; • Stock, store, unload, and use products in accordance with stock rotation guidelines; • Maintain health and safety standards in work areas and the cleanliness of the restaurant, including the dining room, kitchen, restrooms, and exterior; • Ensure timely and accurate order taking and POS transactions; • Comply with cash handling policies and procedures; • Safely operate and use griddles, fryers, dishwashers, and other equipment; • Work all positions within the restaurant on a rotating basis, as assigned by the General Manager, Assistant General Manager or Crew Manager on duty; • Perform exterior duties as assigned, including traffic control and parking lot cleanup; • Maintain prompt and regular attendance for all assigned shifts; • Comply with Castle uniform and personal grooming and hygiene standards; • Communicate effectively with customers and co-workers in a professional manner.
WHAT WE ARE LOOKING FOR: • Good verbal communication skills, teamwork, and the ability to take direction and follow detailed instructions; • Ability to learn and apply safe food handling techniques, preparation, and cooking procedures; • Ability to learn and apply proper sanitation and workplace health and safety procedures; • Ability to learn all areas of restaurant operations, work multiple stations, and complete any required training; • Ability to work quickly and efficiently in a fast-paced environment; • Ability to concentrate and accomplish multiple tasks on own initiative and within established timeframes; • Ability to work variable hours, including evenings, weekends, and holidays; • Ability to acquire a ServSafe Food Handler certificate within the first 60 days of hire and to maintain a valid certificate.
PHYSICAL REQUIREMENTS/ENVIRONMENTAL FACTORS: • Prolonged periods of standing and walking; • Frequent bending, kneeling, twisting, pushing, and pulling; • Ability to handle boxes and bags of food and supplies, which includes lifting up to 30 pounds; • Ability to visually inspect food quality and presentation; • Ability to engage in repetitive movements over a long period of time, including but not limited to mopping and sweeping floors; • Ability to move quickly and safely in confined areas; • Ability to work in an environment with frequent and sustained exposure to significant noise, heat, cold, fumes, smoke, steam, and commercial cleaning solutions.
Here’s some of the awesome benefits you get while working at White Castle (the eligibility for which may vary by your average hours worked, location and length of service).
· Weekly pay · Free meals while working · Paid vacation · Medical, dental & life insurance · Weekly paychecks · 401K & profit sharing plans · Free uniforms · Scholarship eligibility · Tuition Reimbursement · Promote from within practice · Community volunteerism · And more!! If you Crave a fun, great workplace with an over 100-year history of creating memorable moments for Cravers every day, look no further than our #whitecastleteam! APPLY NOW to complete our online application and assessment! Long Live Loving Work! Long Live White Castle! Long Live Sliders™! REQUIREMENTS Must love to smile, laugh & have fun! Previous food service or management experience a bonus, but not required Ability to stand for up to 8 hours during a shift & lift 30-50lbs repeatedly Enjoy working in a high energy, fast paced environment Promote and drive the White Castle initiatives and increase brand loyalty Must be a good person, a team player, and treat others with care and respect White Castle has a hot and tasty opportunity on the menu with this chance to join a team where more than one in four have at least 10 years of consecutive service.
Our 102-year-old family-owned business operates restaurants and stock retail freezers with products dedicated to satisfying your cravings morning, noon and night.
All that’s missing is you.
Our Original Slider® was named in 2014 as Time magazine's "Most Influential Burger of All Time," and our Impossible ™ Slider was named by Thrillist in 2019 as the "Best Plant-Based Fast Food Burger.
" Fast Company named us one of the "10 Most Innovative Dining Companies" in 2021.
And that’s not all.
We’re a Certified™ Great Place to Work® three years in a row and back-to-back honoree on the Fortune Best Workplaces in Retail™ list.
Your search ends here—we’ve got the career opportunity you Crave! Apply today, and Follow Your Crave™!